MERCURY Communication Services of San Antonio Satisfaction Survey

Authorized Associate

Mercury Communication Services of San Antonio

210-349-1001
info@sa-mercurycom.com

About Mercury Communication Service of San Antonio

Satisfaction Survey

We are committed to customer satisfaction and pride ourselves on personal service. Our rate of customer satisfaction is high and we welcome any feedback from our clients. Please fill out the form below, as we want to ensure that we continue to provide the best service available.

How Did We Do?
Respond to service call in a timely manner	Excellent	Good	Fair	Poor	N/A

Technician was friendly/helpful	Excellent	Good	Fair	Poor	N/A

Technician explained installation/service	Excellent	Good	Fair	Poor	N/A

Dilligence/work ethic	Excellent	Good	Fair	Poor	N/A

Technician left site clean & orderly	Excellent	Good	Fair	Poor	N/A

Technician answered all questions sufficiently?	Excellent	Good	Fair	Poor	N/A

Office was friendly/helpful	Excellent	Good	Fair	Poor	N/A

Returned message promptly	Excellent	Good	Fair	Poor	N/A

Product quality	Excellent	Good	Fair	Poor	N/A

Service quality	Excellent	Good	Fair	Poor	N/A

Follow up	Excellent	Good	Fair	Poor	N/A

Overall experience	Excellent	Good	Fair	Poor	N/A

Would you refer Mercury to others?	Yes	No

How can we improve our services?
What other services are you interested in?

Your Personal Information
Name:
Company:
Phone:
E-mail:

Products/Services include: Univerge SV8500 Series Communication Servers, Univerge SV8300 Series Communication Servers, Univerge SV8100 Series Communication Servers Univerge NEAX 2400 IPX, NEAX 200 IPS, Electra Elite IPK, IP Terminals, Digital Terminals, NEC Sphericall Desktop , Key Systems, Hybrid Systems, PBX Systems, Voice Mail: NEAXMail AD-64, Voice Mail: EliteMail LX, Voice Mail: InMail, Unified Messaging, Converged Mobility, Video, Voice Cabling, Data Cabling (Cat 5e, Cat 6, Fiber), System Maintenance, Adds/Moves/Changes

Our offices in San Antonio, Dallas and Austin serve the following areas: San Antonio, Austin, Dallas, Fort Worth, New Braunfels, San Marcos, Del Rio, Hondo, Devine, Lytle, Somerset, Castroville, Poteet, Jourdanton, Floresville, Corpus Christi, Alice, Seguin, Bandera, Fredericksburg, Kerrville, Converse, Schertz, Pearsall, Uvalde, Brownsville, South Padre Island, Kingsville, Victoria, Harlingen, Eagle Pass, McAllen, Laredo