Customer Satisfaction Survey

We are committed to customer satisfaction and pride ourselves on personal service. Our rate of customer satisfaction is high and we welcome any feedback from our clients. Please fill out the form below, as we want to ensure that we continue to provide the best service available.

How Did We Do?
Respond to service call in a timely manner Excellent Good Fair Poor N/A
Technician was friendly/helpful Excellent Good Fair Poor N/A
Technician explained installation/service Excellent Good Fair Poor N/A
Dilligence/work ethic Excellent Good Fair Poor N/A
Technician left site clean & orderly Excellent Good Fair Poor N/A
Technician answered all questions sufficiently? Excellent Good Fair Poor N/A
Office was friendly/helpful Excellent Good Fair Poor N/A
Returned message promptly Excellent Good Fair Poor N/A
Product quality Excellent Good Fair Poor N/A
Service quality Excellent Good Fair Poor N/A
Follow up Excellent Good Fair Poor N/A
Overall experience Excellent Good Fair Poor N/A
Would you refer Mercury to others? Yes No      
How can we improve our services?
What other services are you interested in?
   
Your Personal Information
Name:
Company:
Phone:
E-mail:
 
 
Copyright © 2006 Mercury Communication Services of San Antonio, LLC